In some families, please is described as the magic word. In our house, however, it was sorry. ~Margaret Laurence
While journeying east and west -
The only folks we really wound
Are those we love the best.
We flatter those we scarcely know,
We please the fleeting guest,
And deal full many a thoughtless blow
To those who love us best.
~Ella Wheeler Wilcox
It takes a great deal of character strength to apologize quickly out of one’s heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize. ~ Stephen R. Covey