To win the respect of intelligent people
And the affection of children;
To earn the appreciation of honest critics
And endure the betrayal of false friends;
To appreciate beauty,
To find the best in others;
To leave the world a little better;
Whether by a healthy child,
A garden patch or a redeemed social condition;
To know even one life has breathed easier
This is the meaning of success.
-- Ralph Waldo Emerson
Building a team of motivated people in your business is vital to get the very best results, but so many managers focus on the 'ra-ra-ra', rather than the important things - the things that make people feel comfortable in their working environment.
Here are eight that you might want to have a think about:
1. The Weather Is it too hot, or too cold. Your people need an environment which is, like Goldilocks said, 'Just right'. So is the office too stuffy in summer? Or too icy in winter? Is it draughty? Do people get wet when accepting deliveries, because the outside roof leaks? Literally make sure that external factors are as they wish.
2. The Breaks Sometimes working in a day-to-day job can get boring and exhausting. So people need to know when their breaks are and that they wil be able to take them - it's not that complicated. Yet often, they just aren't able to have this basic courtesy in place. Planning and caring for your people's needs is vital. It's what you would want for yourself, isn't it?
3. Holidays And vacations/holidays are important too - some would say it'sthe most important thing on the working year calendar. So enable this to happen, when they need to know, so that they can plan their invaluable time away from the business and refresh.
4. Being Heard You people need you to listen to then and hear them - reallyhear what they are saying and respond with action and/or acknowledgement. Be out there creating good, open relationships with your people and take in what they say - what's important to them - and deliver solutions to make conditions great.
5. Achievable Goals By being really, really clear about what you expect from your employees, you will set the scene for committed staff. Through knowing exactly what their performance should look like to be judged excellent, by you, gets buy-in, big-time. So be clear, give them the resources to achieve success and they will be well onside.
6. Being Thanked As they do a good job for you each day - tell them. It's easy - just say 'Thank You'! Appreciation for achieving success, especially when it's from the boss is so important. So recognising excellent performance, even for small tasks, cost nothing and takes but a moment - worth building into your day job activities - every day!
7. Challenge People like to do new things, to explore, to seek out and utilise their potential, Sometimes this means they will have to be 'stretched' in what they do. With a helping hand, to support, coach and grow the skills of your people, you are setting in place a keen, ambitious and ready-for-the-next-experience star in the making. So find new ways to develop them.
8. Security In today's business climate, it isn't always easy to build the best future consistently - things change too much, too quickly. But you can go some way to ensure that it is a safe place to be. With this level of security, your people will loosen up and feel capable of being with you, rather than against. It is a measure of your own leadership as to how well this works.These are basics for your people - get these right and you will be 85% there, in having motivated people working with you. Then you can turn on the charm, get radical and creative and find them right there alongside you (in front even!). Focused on building your business strongly.
Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders.